Support — NeatTube

Section 1 — Getting started

How to install

  1. Visit the Chrome Web Store and click "Add to Chrome"
  2. Click "Add extension" in the confirmation dialog
  3. The NeatTube icon will appear in your browser toolbar
  4. Navigate to youtube.com — the extension activates automatically

How to access settings

Popup: Click the NeatTube icon in your toolbar for quick feature toggles — turn individual features on or off instantly.

Options page: Right-click the NeatTube icon and select "Options", or click "Full Settings" inside the popup, to access all settings including preferred resolution, redirect behavior, debug mode, and reset to defaults.

Section 2 — FAQ

Q: A feature stopped working after a YouTube update.

A: YouTube frequently updates its interface. Update the extension to the latest version first. If the issue persists, report it on GitHub — include which feature broke and what browser version you are using.

Q: The dislike count is not showing.

A: Check that the dislike count toggle is enabled in the popup or options page. The count relies on the Return YouTube Dislike public API — if that service is temporarily unavailable, the count will not show. This is expected behavior.

Q: The video quality keeps resetting.

A: YouTube may override the quality setting based on your bandwidth or device. Enable "Reapply preferred quality on navigation" in the options page. Note that quality selection is best-effort — YouTube retains final control.

Q: Alt+P is not triggering Picture-in-Picture.

A: Another extension or the page itself may be capturing the shortcut first. You can change the shortcut at chrome://extensions/shortcuts.

Q: Does NeatTube work on Brave, Edge, or other browsers?

A: Yes. NeatTube works on any Chromium-based browser including Brave, Edge, Opera, Vivaldi, Arc, and Comet. Firefox and Safari are not supported.

Section 3 — Report a bug or Contact

GitHub Issues: https://github.com/naolmengistu/neattube/issues

Email: contact@naol.dev

Instruction: "When reporting a bug, please include your browser version, extension version, and steps to reproduce."